Monthly goals for my blog & biz - January 2018

It is important that for every project or activity you want to start, you actually set certain goals to achieve. When it comes to building your own blog and establishing your new business, it is crucial that you have some focused achievements to reach. I think it is not ok to "just go with the flow" if you want to be successful, therefore a plan is needed. And what is included in any well-done plan? Goals! Targets! Milestones! However you would like to call them, they are needed and essential.
Background photo by Scott Webb on Unsplash
I had a great start of December, full of positive energy and determination to grow my blog from day one. And it was suuuch a good feeling to see the statistics growing steady on daily basis.

Before going into January's goals, let's quickly go through last month's objectives and see how I did.

Reach 1000 page views for the full month and 100 unique visitors.

First two weeks after launching, I promoted my posts everywhere possible and it really paid off and boosted my traffic for the entire blog!

In December 2017 I had 1,636 page views which I believe it is awesome as I only focused on half of the month! You will wonder why I stopped promoting it. Well, winter holidays came, we had guests over for a longer time and we were traveling a lot to show them around.

As for unique visitors, I am very sure I had more than 100 unique ones, but I will leave this topic open and will edit it later. Currently, I am having some problems with Google Analytics, so that is why I cannot see the real figures.

Engage with other bloggers I follow and comment on at least 3 blog posts per week.

Again, covered this only in the first two weeks and actually engaged with 5-7 blogs per week. Let's say that I compensated for the rest of the month, but I could have done it better.

Monetize my blog by having 3 posts with affiliate links.

This was an easy one. I tried to use every possible opportunity and I got to publish not 3 posts, but 5 posts with affiliate links. Maybe you will think it was too much for a new blog, but in my opinion, you should start monetizing your blog from the start and not waste any time.

You never know when THAT reader is going use your affiliate links.

Promote every day the latest blog post on all social media accounts.

This is what I did on daily basis for the first two weeks and in the third one, I skipped few days. The fourth week I did nothing. It was totally worth to put the effort in and promote my posts so I will try to keep this habit as much as possible because it's very important for the success of my blog.

I was surprised to see that since I stopped promoting my posts because of personal reasons, I still have visitors on my website which gives me strength and trust in myself that I can do it and everything will go on the path I need it to go.

Define the structure of the first e-book I want to write.

This goal I could say that is half done. Actually, it's more than half done, but the problem is that I was planning to do it more in details. I only managed to establish the topic and how I will split this into chapters, I did not go more into details.

What I did extra though, was to create a rough plan about how to promote it, which channels and methods, as well when to prepare the communication materials and launch my first e-book.

As you can see, it has been a great start of my serious blogging journey, but as you can never predict what will happen, it got quite rough to the end. Nevertheless, I am not giving up and I really want to make this work, therefore I keep my positive energy and try to focus as much as possible on growing this blog.

For January's goals, I am not that ambitious anymore because I have a lot to prepare for (giving birth next month, yey!) so I would be happy to achieve just these two objectives below.

Review the blogging categories & update my content calendar.

Before launching my blog and after as well, I constantly review the categories I am writing about because you always need to adapt to your readers, but also to your specific capabilities. As in December, I realized I cannot post as often as I would like to (my plan was 4-5 times per week with some weekly series), I need to review my strategy in order to make it work for the future.

I believe it is more important to have quality posts that are meant to help others improve their knowledge and skills, rather than publishing articles almost on daily basis but not offering something useful to the readers. - click to Tweet

Create a more detailed social media plan.

Keeping in mind the same logic and strategy above, I need to have a more organized system for promoting my work on social media. I am using a basic Excel now (and I will continue to use the same tool), but I have to improve it and personalize it better for my needs. I am lacking a good tracking system that allows me to have a wide view of what, where and when I posted and I couldn't find anything on the web, therefore the decision has been made and turned into a goal.

These are my still newbie blogger goals and I am actually wondering what objectives you had established when you started blogging? Or if you didn't start yet, what is your plan for your first month of blogging? This is what I was targeting in my first month of blogging.

4 basic tech steps to follow when you want to start a new blog

This post contains affiliate links which means that if you choose to make a purchase via these links, I will receive a small commission at no additional cost to you. Thank you very much for supporting!

During the last minimum 2 years, I have been learning so much stuff about the technical part of creating and setting up your own blog, that I became a small guru of blogging IT tips & tricks. I have been forced actually because I couldn't and still cannot afford professional services from a specialized company and if I think about it, I don't need them anymore because I like the geek stuff and I got pretty good at it.
Background photo by Dustin Lee on Unsplash
But I know that not everyone enjoys this kind of things, so here is a quick guide to help you how to start your own blog when you have zero knowledge about how this works. This is really basic information to help you set up a place for you to write, share your experiences and eventually transform it into a profitable business. There is a long way till there, but for that, you need the small technical part done to get you started.

step 1: Pick a blogging platform

I have always been a blogger.com fan. Yes, I know, this is quite an old blogging platform and maybe not so user-friendly, but actually, when I started digging, it grew on me. I tried WordPress as well, but giving that I didn’t have a budget to invest and the cool stuff on WordPress are to be paid, I stuck with Blogspot and learned it’s all secrets.

One other reason why I decided to go with Blogspot is that you are allowed to use AdSense ads whilst you cannot do this on a free version of the WordPress platforms. I still cannot invest in other ads providers, so good old AdSense is great for me.

Don’t worry if you are not an expert on this cool blogging platform! There are so many tutorials on the internet that even the most non-techie of you will get the hang of it. Plus, I will be sharing my own experiences in the future posts.

step 2: Choose a domain name + (free) hosting

Yes, that is right! You can have your own domain with free hosting from blogger.com. How cool is that? I was surprised when I first found out, but I was more than happy to get rid of “.blogspot.com” from my blog’s URL and have my own customized link. And the best part? I was able to save some money by paying just for my domain.

Usually, it’s cheaper if you buy them as a package from the same provider. Or you just use the cool feature of blogger.com with free hosting and your own domain.

Currently, these are the most popular places where you can buy a domain and host:

GoDaddy - when I made my first purchase I paid 1.19$ for one year, so it was really a great deal. The renewal was a bit higher, but I didn’t want to change to another domain provider.

- Bluehost - didn’t work with them, but the basic package of hosting starts from 8$ per month. I believe the domain is free. I cannot find the option to buy just the domain from them, please correct me if I am wrong.

- Squarespace - this platform is really user-friendly, but too expensive for my budget right now. The yearly fee for your own domain is 20$. Not sure I will ever afford them, but they offer high-quality products and services. I was writing few times for a Squarespace hosted blog and I really liked how easy it was.

step 3: Install a blogging theme

This is the best part of creating your own blog. If you have no idea of what you want, then you have a problem: it will take you a long time to decide because the internet is full of beautiful themes. Before starting digging all the places, create a must-have list of features for your new theme. For start, make sure your theme is in line with your blogging approach and niche topics. Everything needs to match your branding strategy. Don’t you have one? Here is a post to help you create your own brand strategy in 5 simple steps. Visualize how would you implement your content before making any purchase decision!

The most important thing you have to take into consideration is that your blog theme must be responsive! This means that it will be automatically adjusted for mobiles and tablets which makes your website more user-friendly. - click to Tweet

There are several places where you can find free blog themes like Sora templates, Btemplates, PBTemplates, and Themexpose. Of course, if you just google “free blogger templates” or “free WordPress templates”, you will find thousands no matter the blogging platform you chose. The disadvantage of free blogging themes is that usually you have no customer service so you need some basic HTML knowledge to customize the theme according to your needs and probably in the footer page you have the author’s data (which can be removed, but I advise you not to because of copyrights).

You can always invest in a paid blogger or WordPress theme. Usually, the free ones allow you to buy an upgraded version or you can just look on creativemarket (affiliate link), thehungryjpeg (affiliate link) and etsy.

I have put together a short tutorial for you on How to install a blogger.com template. Check it out now in case you need some help!

step 4: Customize your website

After you choose your theme and installed it, you have to customize the menu, create your pages, personalize the sidebar and your social media links. Also, during this step, you can install whatever widgets you want to have and few Google AdSense (or other ads provider) and set up any affiliate links/badges you want to use. Now it is also the time to adjust the font and colors according to your branding and communication package. Just make sure everything is connected to your niche topics and it makes sense for the blog you want to build.

You are done! Start writing!

Make sure you share your new blog in the comments area and I will have a look at it immediately! I would really like to see the result you envisioned for your blog.

Monthly freebies pack: Christmas printable gift list

This post contains affiliate links which means that if you choose to make a purchase via these links, I will receive a small commission at no additional cost to you. Thank you very much for supporting!

Winter holidays are just around the corner and I am sure that there are many of you out there (like me) having a gift list in your mind, but like a Murphy law, there is always someone you missed and you remember about almost in the last minute. So, I have decided that the best way to make sure I have everyone covered is by making a list where I can include the gift ideas I get some weeks before actually going shopping.
Background photo by rawpixel.com on Unsplash
I have prepared for you three versions of the free printable Christmas gift list that you can use for this season. I am not sure which one is my favorite. I tend to vote for the first one as it has all kind of Christmasy elements in it. I always think of you guys, so that is why I used three different styles:  colorful, joyful and minimalist with a splash of color.
Graphic elements by freepik.com
Yeap, my favorite is the first one. Yours? I hope you like them and wish you to use them with joy!


Also, if you like the fonts I used, you can download one of them for free from TheHungryJPEG (affiliate link). Just hurry up, this awesome offer expires on 12th of December! I am talking about this great creation of Design Shark.
Photo by Design Shark via TheHungryJPEG
Before I forget, as my husband is a Star Wars fan and we are looking forward to the new movie which will be launched later this month, I looked for some themed Christmas gifts that maybe you find interesting for someone you know (affiliate links):


I would love to see which freebie you have chosen and how you integrated it into your planner! So, share your experience below and I will gladly check it out!

5 important steps to having a killer brand strategy

This post contains affiliate links which means that if you choose to make a purchase via these links, I will receive a small commission at no additional cost to you. Thank you very much for supporting!

When talking about branding, many people are immediately thinking about a fancy logo, cute fonts and color palettes which can be summarized under the umbrella of visual elements. But actually, branding is way much more than that and a good designer must be able seeing beyond visuals. Or even if you are a newbie in this and you are just learning what branding is and how your business can benefit out of it, you have to understand every aspect and step of this process.
Background photo by Neven Krcmarek on Unsplash
Branding is not just about having attractive visuals. Branding is about sharing your message and values with your target audience using creative methods that are having a significant impact and offer remarkable experiences.

Let me share my experience and show you how crucial it is to have a well-thought branding strategy and how can you revitalize yours using a useful freebie which I will be sharing with you later in this post.

So, why is important to have a branding strategy?

To put it simply, branding is what makes people choose your business over others even if you are offering a similar product or service as your competitors. This is what distinguishes you from the others and makes you stand out from the crowd. Having a consistent branding shows to your customers that you are professional and deserve their trust.

An effective brand strategy needs to be cohesive and should follow your marketing strategy while openly expressing what you are doing and why. Your message needs to be “loud and clear” so you attract the exact audience you need and want as your customers.

Be consistent in your communication with your audience and integrate your brand into every aspect of your business. - click to Tweet

How to create your own brand strategy?

When you are building up your brand strategy you need to brainstorm a little what are your objectives before diving into the visual part of the process. It can be confusing at the beginning and maybe even scary not knowing exactly what to do and how to do it. But guess what? There is no right or wrong way to do it! Each business is different, each story behind a powerful brand is different therefore you need to create your own brand strategy tailor-made for you and your biz.

Don’t be afraid to explore THE uniqueness that sets you apart from your competition and build your brand around it! - click to Tweet

In order to help you draft your own branding strategy, I have put together the essential questions about your business that you should take into consideration. After you have all the answers, you should be able to follow this guideline and create your own action plan.

Who are you and what can your biz do for your potential customers?

Before you start going into deep details of your branding project, you need first to have a clear vision and sharp definition of who you are and what do you offer. You need to think about what are you good at and others would pay for such services. Focus on your strengths and weaknesses and keeping in mind your user, you have to find the best balance between the quality you offer and what the customer needs. Once this step is done, you have your niche product or service to center your energy on.

Just put yourself in the user’s shoes and see what are their needs, how can you help them have an easier life and more time to focus on what is important for them. You have to find a common ground between your product or services and what your audience needs support with. In this way, you have a base to start from to develop your business in a smart and fruitful way.

Who is your target audience?

After defining what are you the best at, what can you offer better than others, you should start focusing on your audience and establish who is your niche audience, who do you love working with and whom you can offer the best user experience. Avoid addressing to a certain category just because this is the current trend. If you actually have no experience in that domain and you cannot offer anything special on the table, you will be unsuccessful. Try to define what are you good at and who needs help with that.

Always have in your mind your audience when creating your products and services. Never the other way around! - click to Tweet

What makes your brand different?

Okay, you have established your niche product and you know who is your target. Now you have to determine what is your sparkle, what can you bring extra compared to your competition? At the end, you will find dozens of similar products and services on the market, but what is important is how YOU create it, how YOU present it and want to be perceived. Each of us has something unique, so think about YOUR thing that can be incorporated into your offer.

When creating and communicating your product or service, make sure you highlight what sets you apart from your competition! - click to Tweet

How would you describe your brand and what type of voice would you use?

Using simple, but powerful words, try to describe your brand in few sentences. Benefiting from the information collected so far, you should already have an idea of how would you introduce your brand to the world.

You have to define also the style of communication you want to use. Your brand’s voice needs to be integrated into your entire branding strategy. If your approach is very serious and professional, then you need an adequate description and voice. But if you are more casual but still (always!) professional, then you can add more colorful sparks to your brand presentation and communication.

Where can your customers find you? Where can you find them?

Depending on what communication channels you plan to use, your branding strategy needs to be adapted accordingly. You cannot focus on digital communication if your target audience is more present in the offline environment. It would be a waste of time, energy and money. Therefore, think where you can find your potential customers and target those via the respective channels. I don’t suggest you start with all at once because you will lose your focus. It is better to start with your top 3 and really dedicate all you have to master them. Later, you can introduce others to your agenda.

Be an expert in three communication channels. Start with others only if you are truly ready. Don’t rush things! - click to Tweet

Take your time and think about the questions above. It is very important that you are honest with yourself if you want to start successfully. When you covered everything, write down your answers on the free branding questionnaire I prepared for you below and start crafting your own branding strategy.


You can always get a broader view and knowledge of how to brand your business by checking the book Branding for Dummies (affiliate link).

Are you still struggling with your branding strategy? Leave your questions in the comments section and I will try to help you!

Weekend geek tip - how to install a blogger.com template

This post contains affiliate links which means that if you choose to make a purchase via these links, I will receive a small commission at no additional cost to you. Thank you very much for supporting!

I am a geek when it comes to all kind of technical computer stuff. I really enjoy spending the time to learn new tricks that can help improve my productivity at work. I find it easier than asking for help because not always you can find someone available when you need and it is really annoying to wait. Not to mention the best benefit for me: if I can do it, I don't have to pay for this service and I can invest that money in something better that boosts my biz.

Of course, I don't suggest you do like me if you have no affinity towards this kind of geek stuff because you risk getting angry, frustrated and at the end, destroying the project you are working on. 
Background photo by Katie Chase on Unsplash
When I had my first attempt at building my own blog, I knew that one of the steps I actually need to follow is to build my own website which in my case, meant that I had to learn how to install a blogger.com theme and how to customize it.

Today I will show you my favorite places where to find free blogger templates and how to install them on your blog.

Before digging into details, make sure that you have 1-2 posts published (you can even use the traditional Lorem Ipsum passage). The target is for you to see how your articles would look like once you choose and install a blogger theme. It may look nice on the demo website, but if it doesn't match your input from all point of views (text type, alignment and pictures), then it will not be suitable for what you need. 

After a looong research every time I said "ok, this is the final template that I choose for my blog" (yeah, you've been there also, right?), I have put together a list with few websites that are offering cool blogger themes that I could easily customize after.

Here are the sources I usually use for choosing a free blogger template. They are all offering upgrade version for which you need to pay and the main advantage is that you get their support in case you cannot manage to install the template by yourself. I have never used this option, so I really don't know the quality of this service.

- Sora templates - this website has really beautiful work that, that every time I check it out, makes me wanna try a new theme for my blog. You can find lots of fresh templates suitable for all kind of blogs. The only thing I don't like here is that you have no option to filter the available templates, so you need to go page by page.

Btemplates - this was the first website where I stopped for the first time and I was amazed how many templates they have, the easy to use filters and categories.

- Themexpose - similar to Sora, you can find here beautiful blogger templates and the good news is that they have them categorized a bit based on the type of website you want to create.

PBTemplates - this is where I have my current theme at the time I publish this post. They have many filters you can use and I like that they are the only ones who have several tutorials to help you out customizing your theme or just to solve some common bugs.

You can always check the paid sources as well. My favorite places are creativemarket, (affiliate link)thehungryjpeg (affiliate link) and etsy.

Ok, now I will give you a moment (or hours?) to browse all these websites and choose your top 3 favorite blog themes. Download the HTML files and let's get started!

Before making any changes to your website, I highly recommend saving a copy of your current website theme. In this way, in case something goes wrong with the process during you upload a new blogger template or you just don't like the choice you made, you can still install the original template.

On your blogger dashboard, go to Theme --> Backup/Restore button.

This small window will appear and you need to click Download and choose the location where you want to save the file and then click Save.

After the current template has been saved, you are back to the small window where now you will choose the Browse button and select your new blogger template and click Open.

All you have to do now is to click Upload and it's done. You can go to your website, refresh it and enjoy your newly installed template. In case you don't like how all details are adapting to your content or plans, you can always start over.

I prepared for you a short video tutorial as visual elements are more helpful.
<span>On your blogger dashboard, go to&nbsp;</span><b><i>Theme</i></b><i>.</i><br>
Click <span class=""><i><b>Backup / Restore</b>.</i></span>
A new window will appear. Click <span class=""><i><b>Download theme and choose where to save it</b>.</i></span>
After that, click&nbsp;<b>Browse</b> (don't know how this button is in Romanian, lol) and choose the new template you want to use.
Click <span class=""><i><b>Upload</b>.</i></span>
Now refresh your blog and enjoy your new template.

That was it. Easy right?

Feel free to share your new blogger template in the comments section, I would love to check it out! Or if you have any troubles and cannot solve them, I am here for you.

Monthly goals for my blog & biz - December 2017

It is important that for every project or activity you want to start, you actually set certain goals to achieve. When it comes to building your own blog and establishing your new business, it is crucial that you have some focused achievements to reach. I think it is not ok to "just go with the flow" if you want to be successful, therefore a plan is needed. And what is included in any well-done plan? Goals! Targets! Milestones! However you would like to call them, they are needed and essential.
Background photo by Scott Webb on Unsplash
This is the first month when I seriously invest time and energy into launching and growing my blog and business. For now, I focus on my blog more than on my biz, but they go hand in hand so my goals reflect both of them.

I want to set specific and measurable objectives for my blog. I don't want to create here a new "to do" list because trust me, I have enough on my mind and I don't need another stress factor to kill my mood. That is why I want to keep it simple and hopefully modest because, truth to be told, I am a beginner and I don't know "my powers" yet. I know I will do everything I can to reach these objectives and when I will make the review in January 2018, we will see together if I was too ambitious or didn't trust myself enough.

So here they are! My 5 blog & biz goals for December 2017, the first time when I really put my heart and soul into this marvelous project:

Reach 1000 page views for the full month and 100 unique visitors.

When I was working on the visual part of my website, I had some published posts so I can see how everything is working and looking like. During that period, I had around 300 page views per month with just 2-3 blog posts with no promoting efforts, so I really hope and target to reach this goal in no time.

In this case, maybe you will say "why such a low number?". Well, December is a holiday month, so everybody is busy with preparing for Christmas and New Year, running the year's end errands, spending quality time with family and friends and ignoring the technology (great tip, by the way) or just having fun in a mountain resort where internet connection is poor. Therefore, I am expecting that the classic seasonality hits my page views as well.

Engage with other bloggers I follow and comment on at least 3 blog posts per week.

I always read other blogs and some of them quite regularly, but for some reason, I never comment. I think I can count on the fingers on one hand how often have I posted comments in a month. Even if I had something to add or to ask. I never did unless it was crucial.

Commenting on others blogs it's a good trick to create your network and increase traffic to my website, so why not taking advantage of it? It's a win-win for both parties and let's not forget, discussing common topics with smart and pleasant people it is always nice and useful.

Monetize my blog by having 3 posts with affiliate links.

This one is tough. I don't like to push people into buying stuff from my Etsy shop or via an affiliate link, although I have a totally different attitude at my daily job, haha. But let's be realistic. I and my husband are investing a lot of time and energy, and also money in building this awesome source and hopefully successful business, so it is crucial to be profitable if we want to be able to go on.

Promote every day the latest blog post on all social media accounts.

Social media is part of our lives either we like it or not and I would be stupid not to use this leverage. I cannot invest now in an automatic SoMe tool to promote my posts, therefore I will do everything manually and increase my website traffic with the help of facebook, google+, Pinterest, and Twitter. I also use LinkedIn but it is personal and strictly for my career, so there I will promote carefully meaning I will not publish my latest DIY craft, just the real business topics. At least for now. Maybe later I will change my strategy.

Define the structure of the first e-book I want to write.

I already have the topic in my mind and a general structure for my first e-book project, but I never got the chance to really just focus on this. I dedicated my time to create my website, to write the proper copy for each page and write a whole one month posts in advance, including graphics. While preparing for next month already, I want to start putting together the base of this plan and be able to start writing in January.

It is crucial to have realistic goals especially when you just start your blogging journey. Finding a system that works for you will give you more confidence and help you not to lose your momentum. - click to Tweet

I will try my best to achieve these objectives giving all the craziness happening in our lives right now and having little spare time. But I am not giving up, au contraire mes amis I am very motivated to make this work.

These are my newbie blogger goals and I am actually wondering what objectives you had established when you started blogging? Or if you didn't start yet, what is your plan for your first month of blogging?

Being a freelancer - How to deal with customer conflicts

This post contains affiliate links which means that if you choose to make a purchase via these links, I will receive a small commission at no additional cost to you. Thank you very much for supporting!

When you finally decided to quit your day job and take the path of freelancing, you have a lot of things going on like where to start from, how to land your first clients, how to be productive and respect the deadlines and so on. The last thing you need on your mind is having a conflict with your precious customer who, of course, you don't want to lose. In fact, you want him to come back to you with new projects and even recommend you to his friends and partners.

Let me share with you my experience and try to help you with some tips and tricks in order to have a smooth collaboration with your clients and assure you get future work to do.
Background photo by rawpixel.com on Unsplash
Lately, I have seen a lot of posts on some FB groups I am part of, with many freelancers sharing their negative experience or conflicts they are having with their customers and asking for advice. The most common conflict reasons are late payment, asking for free changes to the project or shortening the deadline. Yes, freelancing is challenging from many points of view and one of them if being forced to deal with everything by yourself, not having that big multinational business environment to have your back.

In order to avoid having client conflicts, you should have all the information on the table during your first meeting. First, discuss what his expectations about the project are, what does he want to achieve, what are his long-term plans for his business. Get to know your customer better than he knows himself, interview him as much as possible so you get a clear overview of his vision and think how you can use that information to differentiate your services from your competition. But think fast as you need to offer him a rough proposal on the spot if you want to win your pitch. After you both discussed needs and solutions, it is time to discuss the payment and delivery details. Explain to him your working process, make sure he understood what your and his obligations are and create a project timeline which fits both of you.

Establish clear expectations about the job you have to do, ask a lot of questions and get your precious informative boost for satisfying your customer. - click to Tweet

Take some time to think about if it’s worth fighting for or you can both make a compromise, have a win-win situation and continue with your work. You have to remember that you are fighting for the same goal which is actually a success of both parties: your customer gets what he needs for his business and you get a happy client who will come back for more and most important he will recommend you to others and pen for you other profitable doors. Create that feeling of respect and cooperation by having open discussions with your customer, make sure you both are on the same page. The better you communicate, the most likely your collaboration will be a success.

When things go nasty, try to keep your calm, be polite and professional and don’t take it personally. If you cannot separate your personal feelings and an objective thinking is hard to get, then you should take a step back, let things settle down while you digest the conflict you are having with your customer. For example, don’t reply to that “special” e-mail right after you read it. Or if you are having a live conversation, think twice before you answer. Allow your blood pressure to decrease back to normal, let your nerves calm down and then, using a polite language, be the grown up and approach the problem in a professional way. Avoid saying something while you are angry because for sure you’ll regret it later. Fighting back will not solve the problem, it will make it worse and you risk losing your customers and get some negative mouth-to-mouth publicity. You have to show your customer that you are willing to change, that you are open to learning and improving and that you are ready to listen and understand what is bothering him. If you have a positive attitude your customer will feel respected and appreciated and he will be giving you the same treatment.

Most of the conflicts don’t have to become a big issue unless you are insisting on making a real deal about it. - click to Tweet

When you are trying to turn your hobby into a business, first you have to think about all those moments when you appreciated the great services or products you have been offered by others or the situations when you really wished to get out of there ASAP and never come back to those businesses again! I suggest you make a list of positive and negative experiences and then think about how you can improve the positive ones and how to avoid making the same mistakes like others. Why? Because you want your customers to come back and ask for more of your kind business!

I think it is impossible to have no conflicts in your freelancing career, but there are ways to reduce those chances to the minimum. So what if your customer wants something which you haven’t done before and doesn’t sound so good for you? Maybe it will grow on you and you’ll get to learn new things which will come in handy for your future projects! Communicate a lot, have a great plan, trust yourself and your skills and do your best to be the best. Be honest and open-minded.

If you would like to go deeper into details regarding how to solve any kind of everyday conflicts, I totally recommend you this awesome book Resolving Everyday Conflict (affiliate link)!

How do you handle customer conflicts? Share your experiences in the comments section below!